Grand Valley State University
Customer services + Management -- Case studies
Type
http://bibfra.me/vocab/lite/Concept
Label
Customer services + Management -- Case studies
Name
Customer services + Management
Focus
Customer services + Management
Sub focus
Case studies
Management
Customer services
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Subject of
1
Airline overbooking, customer (dis)satisfaction and communication challenges, Laura Zizka, Doreen M. McGunagle, Patti J. Clark, Michael Essary
Outgoing Resources
Focus
1
Customer services + Management
Sub focus
3
Case studies
Management
Customer services
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