Grand Valley State University
Call centers + Personnel management
Type
http://bibfra.me/vocab/lite/Concept
Label
Call centers + Personnel management
Name
Call centers + Personnel management
Focus
Call centers + Personnel management
Sub focus
Personnel management
Call centers
Actions
Share resources
Incoming Resources
Subject of
1
Managing and motivating contact center employees, tools and techniques for inspiring outstanding performance from your frontline staff, Malcolm Carlaw [and others]
Outgoing Resources
Focus
1
Call centers + Personnel management
Sub focus
2
Personnel management
Call centers
Link Analysis