Grand Valley State University
Customer services + Technological innovations
Type
http://bibfra.me/vocab/lite/Concept
Label
Customer services + Technological innovations
Name
Customer services + Technological innovations
Focus
Customer services + Technological innovations
Sub focus
Technological innovations
Customer services
Actions
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Incoming Resources
Subject of
6
Service innovation, organizational responses to technological opportunities & market imperatives, editors, Joe Tidd, Frank M. Hull
The aisles have eyes, how retailers track your shopping, strip your privacy, and define your power, Joseph Turow
The daily you, how the new advertising industry is defining your identity and your worth, Joseph Turow
Service innovation, how to go from customer needs to breakthrough services, Lance A. Bettencourt
Empowered, unleash your employees, energize your customers, transform your business, Josh Bernoff, Ted Schadler
Niche envy, marketing discrimination in the digital age, Joseph Turow
Outgoing Resources
Focus
1
Customer services + Technological innovations
Sub focus
2
Technological innovations
Customer services
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