Grand Valley State University
Customer services -- Case studies
Type
http://bibfra.me/vocab/lite/Concept
Label
Customer services -- Case studies
Name
Customer services
Focus
Customer services
Sub focus
Case studies
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Incoming Resources
Subject of
7
Finding a path to success for the Hilton Atlanta Downtown Hotel, Homa Choubtarash Abardeh
TIAA-CREF, Jean W. Rosenthal, Jaan Elias, K. Sudhir & Joel Podolny, (B)
The art of negotiation, a hospitality industry case study, Priyanko Guchait, JéAnna Abbott
TIAA-CREF, Jean W. Rosenthal, Jaan Elias, K. Sudhir & Joel Podolny, (A)
After-sales service management at LAVA, Soma Arora, Satish Hariharan
Developing lean customer service at Glamox, a lean manufacturing firm, Per Engelseth & Asta Flo Carlsen
Rashid, crafting behaviour for financial inclusion, Manish Panchasara
Outgoing Resources
Focus
1
Customer services
Sub focus
1
Case studies
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